Company Profile

Cancellation/Reschedule Policy

Because we reserve time especially for you, we sincerely ask for at least 24 hours advance notice if you need to cancel or reschedule your appointment.

A 50% service fee will be charged for cancellation or rescheduling within 24 hours to your appointment time, and all future appointments must be secured in advance with a credit card.
No shows will be billed for the full amount of the scheduled service. Accounts will need to be paid in full before future appointments can be scheduled.
we reserve the right to make changes to this policy.Any changes to this policy will be posted on our website

Late Arrival Policy

We ask our guests to arrive at their scheduled appointment time to ensure adequate time for a quality experience with their stylist. We will do our best to accommodate late arriving guests within their reserved service time slot.

Your scheduled service fee will remain the same, although your time may be shortened due to time constraints. Guests arriving more than 15 minutes late for their scheduled appointments may be asked to reschedule, as accommodating late arriving guests may inconvenience the stylists’ next guests. While we will try our best to accommodate you, please understand that your appointment might have to be rescheduled at our discretion. The cancellation/reschedule policy will come into affect if that is the case.

Missed Appointments

In the event that you miss or are late for 3 consecutive appointments, regardless of reason, you will be unable to schedule any future appointments without prepaying for your services in full, at least 1 week prior to the appointment date.
After your service, we offer to pre-schedule your next appointment so that you will always receive the date and time most convenient to you and the stylist of your choice.

Safety Restrictions (Children/Pets)

Our salon requires the use of sharp instruments that can be dangerous. No children under the age of 12, including infants in strollers, are permitted in the salon. Guests under 18 must be accompanied by an adult.
No pets or animals of any kind are allowed in the salon, except for registered service animals.

R’s Eyelash Design is not responsible for lost or stolen items or for items left behind after a visit to the salon.