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Should I make a reservation?
Yes. We recommend making a reservation before coming to avoid waiting for a long time before we can serve you. We have the system of giving eyelash extension procedure to customers with reservations.
What do I need to bring anything with me?
We recommend coming to the salon without any eye make-up, mascara, eye shadow, eyeliner or false eyelashes. If you use contact lenses please bring your contact lens case.
Can I get an eyelash extension procedure with a friend at the same time?
Yes. However, we recommend you make reservations so that we can sit you next your friend. We also have semi-private rooms.
Will eyelash extensions interfered with my glasses?
No. We will recommend the best length, curl and design in accordance with your glasses.
Should I take off my contact lenses before I get eyelash extension procedure?
We recommend you do. The procedure takes about an hour. And your eyes may feel dry and uncomfortable.
Can I get eyelash extensions if I have a medical  condition in my eyes?
We suggest that you reschedule to get eyelash extensions if you have conjunctivitis, sty, itchiness, redness, swelling or a rash in or around your eyes. We also recommend customers who have a cold or a going through seasonal allergies to reschedule the eyelash extension procedure.
Can I get a procedure even if my current eyelash extensions were set at another salon?
Yes. However, we recommend taking them off because mixing new and old eyelash extensions prevents accomplishing a design.
What do you use to adhere eyelash extensions?
We adhere eyelash extensions lash by lash with Japanese bonding agent which is safe and long-lasting.
How long will the eyelash extension procedure take?
The eyelash extension procedure takes between 1 hour to 1 hour and half. It may take longer if you want to add more volume. Before we start the procedure, we evaluate your eyelashes and review with you the desired outcome. Occasionally we will have to remove your eye make-up before starting procedure.
How long do eyelash extensions last?
Eyelash extensions will last the term of the natural growth cycle of your eyelashes. *See Hair Cycle.
To maintain your eyelash extensions’ length and beauty, please follow the tips below:
-Comb eyelash extensions with eyelash comb or eyelash brush
-Do not rub your eyes roughly
-Do not pull your eyelash extensions
-Do not sleep face down
-Do not use oil cleansers
-Do not use mechanical eyelash curler

Hair Cycle: The period of time between hair growth and loss is called hair cycle. The term is between 2 to 6 weeks. It is influenced by everyday life, for instance, eating habits and sleeping time. Also, the hair cycle is influenced by stress, illness and heredity factors.
Can I wash my face as usual after getting eyelash extensions?
We recommend using cream or gel cleansers to remove make-up and washing your face with water-based products. Please do not use oil based cleansers. Because oil based cleansers dissolve the bonding agent and shorten the life or your eyelash extensions causing them to fall sooner. Drying your eyelash extensions with cold air prolongs the term of the eyelash extension.
Can I have steam facial or oil massage after eyelash extension procedure?
We recommend you avoid exposing your eyelash extensions to steam, water or oil. The bonding agent takes between 5 to 6 hours to dry up completely. Please keep eyelash extensions away from these elements.
Can I use eyelash curler and mascara?
We do not recommend using mechanical eyelash curler or mascara.
The mechanical eyelash curler will damage eyelash extensions and possibly your own eyelashes. Eyelash extensions have a beautiful curl. But if you want, you can use a heated eyelash curler.
Also oil-based or water-proof mascara can dissolve the bonding agent and shorten the life or your eyelash extensions causing them to fall sooner. If required, we recommend using a mascara made for eyelash extensions.
How can I remove eyelash extensions?
We have a removal procedure. Please do not try to remove eyelash extensions by yourself. It may damage your natural eyelashes. Our pro-use remover is made without thinner, acetone or polishing material. It contains collagen and hyaluronic acid specifically designed to protect and keep your natural eyelashes healthy.